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Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
Managing members
Managing owners and moderators
Managing topics and messages
Managing hashtags
Activity log
Notifications about group activity
Storage space
Integrations
Subgroups
Donations and sponsorships
Pinning topics and wiki pages
Locking and unlocking groups and subgroups
Banning or unbanning domains
Upgrading or downgrading groups
Groups.io billing
Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages
- Help Center
- Group Owners Manual
Group owners and moderators can control which notifications they receive about activity in their group and the method by which they receive those notifications.
The activities that generate moderator notifications are:
- In all groups:
- A pending member needs approval.
- A pending message needs approval.
- A member joined or left the group.
- A member changed their email address or display name.
- The group’s storage limit was reached.
- An objectionable message was reported.
- In Premium or Enterprise groups, or in legacy Free groups created before August 24, 2020:
- An objectionable file or photo was reported.
- A chat was created or modified.
- A photo or photo album was uploaded, modified, moved, or deleted.
- A file or folder was uploaded, modified, moved, or deleted.
- A wiki page was created or modified.
- A database was created or modified.
- In Premium or Enterprise groups, or in legacy Free groups created before January 15, 2020:
- A subgroup was created or deleted.
You can control the moderator notifications you receive about specific activities in the group in the Moderator notification settings on your Subscription page.
Note:
- To receive web/app notifications, you must enable them in your Groups.io account. For more information, see Enabling or disabling web/app notifications.
- Email notifications sent to moderators as a result of their Moderator Notifications settings do not include system hashtags.
- With email notifications, a delay of 4 to 8 minutes occurs between when the action is taken and when the corresponding email notification is delivered. This delay allows the system to combine multiple actions (of the same type) that occur within a short period of time into a single notification, which prevents a barrage of individual email notifications. Web/app notifications are always sent individually; they are not delayed or combined.
- If you are the one who performs an activity that you have chosen to be notified about, you will not receive a web/app notification or email notification for it.
Exceptions:- If an unauthorized (spam) unsubscription occurs, you will receive a web/app notification if you were unsubscribed as a result.
- You will receive a web/app notification about reaching the group’s storage limit even if your upload or post was the one that caused the limit to be reached.
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Terms
Privacy Policy
More
More Options
More
Introduction to Groups.io for group owners
Creating a group
Promoting your group
Group aliases
Renaming a group
Customizing group settings
Setting membership defaults
Changing the group's cover photo and icon
Managing group and member notices
Managing members
Managing owners and moderators
Managing topics and messages
Managing hashtags
Activity log
Notifications about group activity
Storage space
Integrations
Subgroups
Donations and sponsorships
Pinning topics and wiki pages
Locking and unlocking groups and subgroups
Banning or unbanning domains
Upgrading or downgrading groups
Groups.io billing
Exporting or downloading your group’s data
Deleting a group or subgroup
Enterprise group features
Terms
About notices
Displaying the Notices page
Creating, editing, or deleting notices
Banned Member notice
Direct Add notice
Goodbye notice
Group Guidelines notice
Group Sponsorship notice
Invite notice
Locked Group notice
Locked Topic notice
Message to Member notice
Monthly Reminder notice
Pending Subscription notice
Rejected Message notice
Rejected Subscription notice
Removed Member notice
Welcome notice
Inviting people to join a group
Adding members directly
Displaying the member list
Reviewing the member list
Handling pending members
Handling members marked NC
Displaying an individual member's record
Moderating individual members
Adding moderator notes
Changing a member's email address
Adding or updating members' display names
Reviewing members who were removed because of reported spam
Removing members from the group
Banning or unbanning members
Synchronizing group members with a file of email addresses
Synchronizing group members with Slack teams
Viewing information about past members
Dealing with bouncing accounts
Moderating topics, messages, and attachments
Handling pending messages
Merging topics
Splitting topics
Locking and unlocking topics
Editing the properties of topics in the archive
Editing the content of messages in the archive
Deleting individual messages
Deleting topics
Sending special notices
Group owner email messages